Koi Food

Terms and Conditions

Your Consent

By using our website you consent to our collection and use of your personal information as described in this privacy policy. If we change our privacy policy and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it, and under what circumstances we may disclose it.

Internet Orders and Shipping

All internet orders are processed and shipped via FedEx ground within a 48 hour time frame. Special delivery options are available to the end user at their added expense. Additionally, we do reserve the right regarding any orders taken on a Friday or holiday to extend shipment times.

Return Policy

Items must be returned within 15 days of the receipt. Returned items are subject to a 20% restocking fee. All items must be returned in the original containers. Freight must be pre-paid by customer.